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Cookie Policy

How we use cookies and similar tracking technologies

Last Updated: July 25, 2026Twizzle LLC

Table of Contents

  1. Introduction
  2. Definitions
  3. What Cookies Are
  4. Types of Cookies
  5. Essential Cookies
  6. Authentication Cookies
  7. Analytics Cookies
  8. Preference Cookies
  9. Functional Cookies
  10. Future Marketing Cookies
  11. Third-Party Cookies
  12. Cookie Retention
  13. Browser Controls
  14. Consent Management
  15. GDPR Cookie Rights
  16. California Cookie Rights
  17. Updates
  18. Contact Information

1. Introduction

This Cookie Policy explains how Twizzle LLC ("Twizzle," "we," "us," or "our") uses cookies and similar tracking technologies when you visit or use our platform at https://twizzle.io (the "Platform"). This policy should be read alongside our Privacy Policy, which provides further details on how we process your personal information.

2. Definitions

  • "Cookie" means a small text file placed on your device by a website or application.
  • "First-Party Cookie" means a cookie set by the website you are visiting (i.e., Twizzle).
  • "Third-Party Cookie" means a cookie set by a domain other than the website you are visiting.
  • "Session Cookie" means a temporary cookie that is deleted when you close your browser.
  • "Persistent Cookie" means a cookie that remains on your device for a set period or until you delete it.
  • "Tracking Technology" includes cookies, web beacons, pixels, local storage, and similar technologies used to collect information about your browsing activity.

3. What Cookies Are

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to website operators. Cookies can be set by the website you are visiting (first-party cookies) or by third parties whose services the website uses (third-party cookies).

Cookies typically contain the name of the domain from which the cookie originated, the lifetime of the cookie, and a unique identifier. Some cookies are essential for the website to function, while others help improve performance or enable additional features.

4. Types of Cookies

We categorize the cookies used on the Platform into the following types:

  • Essential Cookies: Required for the basic operation of the Platform.
  • Authentication Cookies: Used to identify you when you log in and maintain your session.
  • Analytics Cookies: Help us understand how users interact with the Platform.
  • Preference Cookies: Remember your settings and preferences.
  • Functional Cookies: Enable additional features and functionality.
  • Marketing Cookies: May be used in the future to deliver relevant advertisements.

5. Essential Cookies

Essential cookies are strictly necessary for the Platform to function properly. These cookies enable core functionality such as page navigation, access to secure areas, and basic platform features. Without these cookies, the Platform cannot operate as intended.

Essential cookies we use include:

  • Session management: Maintains your active session as you navigate the Platform.
  • Security tokens: Protects against cross-site request forgery (CSRF) and other security threats.
  • Load balancing: Distributes traffic across our servers to ensure optimal performance.

These cookies do not require your consent as they are necessary for the provision of the Services.

6. Authentication Cookies

Authentication cookies are used to identify you when you log into the Platform and to maintain your authenticated session. These cookies enable the Platform to remember that you are logged in as you navigate between pages, preventing the need to re-enter your credentials on each page.

Authentication cookies include:

  • Login tokens: Verify your identity after you authenticate with your credentials or a third-party provider.
  • OAuth tokens: Store encrypted references to your Connected Account authorizations (e.g., Facebook, Instagram).
  • Remember me tokens: Allow you to stay logged in across browser sessions if you choose this option.

7. Analytics Cookies

Analytics cookies help us understand how users interact with the Platform by collecting information about page visits, feature usage, navigation patterns, and performance. This information is aggregated and used to improve the Platform and user experience.

Analytics cookies help us:

  • Understand which pages and features are most popular
  • Identify areas of the Platform that may need improvement
  • Measure the effectiveness of new features and updates
  • Monitor Platform performance and identify technical issues

We may use third-party analytics services that set their own cookies. The data collected by these cookies is typically aggregated and anonymous.

8. Preference Cookies

Preference cookies allow the Platform to remember your settings and preferences, providing a more personalized experience. These cookies store information such as:

  • Your preferred language or locale
  • Your theme selection (light or dark mode)
  • Your dashboard layout preferences
  • Your notification settings
  • Your default view options for content and analytics

Without these cookies, the Platform may not be able to remember your preferences, and you may need to reconfigure your settings each time you visit.

9. Functional Cookies

Functional cookies enable enhanced features and functionality on the Platform that go beyond basic operation. These cookies may be set by us or by third-party providers whose services we use. Examples include:

  • Remembering your recently used features or tools
  • Storing temporary data during content creation workflows
  • Enabling interactive features such as drag-and-drop scheduling
  • Supporting live preview functionality for scheduled posts

If you disable functional cookies, some of these features may not work correctly.

10. Future Marketing Cookies

We do not currently use marketing or advertising cookies on the Platform. However, we may introduce marketing cookies in the future to deliver relevant advertisements, track campaign effectiveness, and measure the performance of our marketing efforts.

If we introduce marketing cookies, we will update this Cookie Policy and obtain your consent where required by applicable law before placing such cookies on your device.

11. Third-Party Cookies

Some cookies on the Platform are set by third-party services that we use to provide certain features. These third-party cookies are governed by the respective third party's privacy and cookie policies. Third-party services that may set cookies include:

  • Stripe: Our payment processor may set cookies for fraud prevention and payment processing.
  • Meta (Facebook/Instagram): When you connect your social media accounts, Meta may set cookies related to authentication and API access.
  • Analytics providers: Third-party analytics tools may set cookies to collect usage data.
  • Authentication providers: Third-party login services may set cookies for identity verification.

We do not control third-party cookies and recommend reviewing the cookie policies of these services.

12. Cookie Retention

The retention period for cookies varies depending on their type and purpose:

  • Session cookies: Deleted automatically when you close your browser.
  • Authentication cookies: Typically retained for the duration of your session, or up to 30 days if you select "remember me."
  • Preference cookies: Retained for up to 12 months or until you clear your browser cookies.
  • Analytics cookies: Typically retained for up to 24 months.
  • Essential cookies: Retained only for the duration of your session or as long as necessary for security purposes.

13. Browser Controls

Most web browsers allow you to manage your cookie preferences through the browser settings. You can typically:

  • View the cookies stored on your device
  • Delete individual cookies or all cookies
  • Block cookies from specific websites or all websites
  • Set your browser to notify you when a cookie is being set
  • Use private or incognito browsing mode to prevent cookies from being stored

Please note that disabling or blocking certain cookies may affect the functionality of the Platform. Essential and authentication cookies are required for the Platform to function properly; blocking them may prevent you from logging in or using the Services.

For instructions on managing cookies in your browser, please visit your browser's help documentation.

14. Consent Management

Where required by applicable law, we obtain your consent before placing non-essential cookies on your device. You may provide or withdraw your consent through our cookie consent mechanism presented when you first visit the Platform.

You can change your cookie preferences at any time through your browser settings. Withdrawing consent for certain cookies may affect your experience on the Platform.

15. GDPR Cookie Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights related to cookies under the General Data Protection Regulation (GDPR) and the ePrivacy Directive:

  • The right to be informed about the cookies we use and their purposes
  • The right to consent to or refuse non-essential cookies
  • The right to withdraw your consent at any time
  • The right to access information about the data collected through cookies
  • The right to request deletion of data collected through cookies

To exercise these rights, you can manage your cookie settings through your browser or contact us at support@twizzle.io.

16. California Cookie Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with rights regarding the personal information collected through cookies. These include:

  • The right to know what personal information is collected through cookies
  • The right to request deletion of personal information collected through cookies
  • The right to opt out of the sale of personal information (we do not sell personal information collected through cookies)
  • The right to non-discrimination for exercising your privacy rights

To exercise your rights, please contact us at support@twizzle.io.

17. Updates

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our practices, or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this policy and may notify you through the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the updated Cookie Policy.

18. Contact Information

If you have any questions about this Cookie Policy, please contact us:

CompanyTwizzle LLC
Emailsupport@twizzle.io
Websitehttps://twizzle.io

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